Forge has been appointed by Chiswick Park Enjoy-Work to provide Forge Bluepoint visitor management to process over 90,000 visitors annually.
Home to some of the world’s leading companies including Discovery, IMG, Starbucks and Pernod Ricard, Chiswick Park will use Forge Bluepoint, across its 1.8 million sq ft of award-winning space.
“The new Forge Bluepoint visitor management system will give us complete control of our booking process further improving our Guest and visitor experience. It will also ensure the safety of anyone visiting our Campus with contactless sign in, helping maintain social distancing and manage contact tracing,” said Adrian Walker, Operations Director Chiswick Park Enjoy-Work.
Forge Bluepoint will ensure visitors experience world-class service with minimum delay and disruption on arrival. The 10,000 guests (staff) at Chiswick Park will invite their visitors using Forge Bluepoint which sends a company-branded email invite with a unique QR code for the visitor to use to check-in for their appointment.
When visitors arrive, they will use a contactless kiosk to scan their QR code, this will check them in and automatically notify the guest of their arrival.
“We’re excited to be working with the Enjoy-Work team to implement Forge Bluepoint at Chiswick Park. It’s an amazing location to visit and we want to provide the companies and their visitors with the best experience possible, whilst also making it easier for the Enjoy- Work team to have a clearer picture of visitors for security and safety purposes,” says Forge, Business Development Manager, Bastiaan Koekkoek.
Safety and security are a priority at Chiswick Park, and rich data provided by Forge Bluepoint will empower the team by giving Enjoy-Work and the individual companies on the park a real-time awareness of visitors coming to the park and an understanding of their duration on site. As a cloud-based solution all details will be held securely in the cloud with easy access for compliance and if required, contact tracing due to the pandemic.
Forge Bluepoint will integrate with Office App the new mobile-based tenant engagement platform recently announced for Chiswick Park. This will allow mobile management of visitors further enhancing the world-class digital experience the Enjoy-Work team aim to provide.
“Forge Bluepoint is a global leader in visitor management software and Office App is excited to be collaborating with them as part of our Enjoy Work tenant experience platform at Chiswick Park, meaning that we can truly offer best in class features and cutting edge technology,” says office App Head of Sales UK & Ireland, Ikenna Nweke.