Derby, United Kingdom
4 Campus sites
15,000 per month
As a top 30 modern university investing heavily in first-class facilities and providing innovative courses, the University of Derby, wanted to ensure the experience of staff, students and visitors entering the campus matched this.
Universities are bustling places, especially during high term times. As well as creating the best experience, student, staff and safety requirements were paramount.
“Campus buildings are often out-of-date and require new technology which can integrate or update existing legacy systems without huge ramifications or disruption to the day to day routine of the campus,” says Forge Co-founder and Director, Paul Speariett.
The University of Derby with over 34,000 students had several reasons for exploring how to improve visitors’ journey to the campus. The government’s Counter-Terrorism strategy, Contest, released in June 2018 spurred the timeline for the project and gave it momentum to move forward.
The University, typical of most campuses, had several open spaces and wanted to manage people better on and off-site better through a central point. The existing visitor experience of a signing-in book was poor, time-consuming, and data was difficult to extract and combine with other systems that monitored people and vehicles’ movement across the campus.
The University of Derby team also wanted to ensure staff, students and visitors could enter and exit the building without increasing reception headcount. They also wanted the reception team to offer a great experience with understanding and insight into who was expected to visit on a day to day basis and manage large groups of visitors for events and meetings efficiently.
“Working closely with us, the Forge team explored the opportunities and constraints of the current systems and came up with a solution which was integrated and would solve the current challenges.” Vlad Ispas, Project Officer, ITS, University of Derby
The primary solution was Forge Bluepoint the smart cloud-based visitor management solution with access control. Forge also proposed designing and building free-standing self-check-in kiosks to help alleviate the pressure of busy times for the reception teams.
To deliver the project Forge worked with several partners and current University of Derby providers;
“We integrated Forge Bluepoint with the university’s Microsoft Office 365 so hosts would be automatically added or updated. This provides a single sign-on process, full GDPR compliance and easy onboarding of new staff in the system.” Paul Speariett, Co-Founder & Director, Forge.
“As a whole, the visitor management system Forge Bluepoint is an excellent – straightforward, user-friendly interface with lots of functionalities and features. It is a pleasure working with the people at Forge – they’re very supportive, knowledgeable of their products as well as access control systems which is helpful.” Vlad Ispas, Project Officer, University of Derby.
Vlad explains how the University is enjoying the benefits of the Forge’s visitor management solution:
Due to the success of Forge’s visitor management solution at the Derby campus, it has now been rolled out across the three other campus sites, Buxton, Chesterfield and Leek.